Help Desk Training

Help Desk Training is important if you wish to work in a variety of computer and information technology sectors of the industry. There are a lot of help desk training programs out there that allow the students to be well conversant with their role in the business world, and impart the necessary skills to be as competent as required by their job description. The whole idea about help desks revolves around the customer. Being at the help desk requires that one is adept with the different ways of treating customers, and while at that, ensuring that they are satisfied with the services the organization offers. For a help desk student to be regarded as an asset to the organization, their help desk management ability must be beyond reproach, especially since customer needs are fast becoming dynamic, and since the businesses understand this, they strive to ensure that they meet all or most of them adequately, and all this boils down to the help desk team. 

Technical Support and Repair Programs

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  • Flexible, 100% online programs offered include Bachelor of Science in Information Technology, Master of Science in Cybersecurity Management, and more.
  • Courses designed to keep students updated on the constantly changing world of information technology.
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Programs:

  • AAS in Information Technology - Network Administration
  • BS in Information Technology - Network Administration
  • Recognized in the first Best for Vets: Business Schools list in Military Times Edge magazine’s 2013 “Best for Vets” edition.
  • Offers MUSE (My Unique Student Experience), a content delivery system that gives students the option to watch, view, read or listen to required course materials.
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  • A DANTES-affiliated university and member of the Service Members Opportunity Colleges.
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Programs:

  • Bachelor's (BIT) - Network Administration
  • Online MBA program ranked 6th in the USA by CEO magazine.
  • In a university-sponsored survey, 4 out of 5 alumni reported being satisfied with their experience.
  • #1 Online School for military veterans according to Military Times.
  • 75,000+ graduates across all industries offer extensive networking opportunities.
  • My Unique Student Experience (M.U.S.E.) lets students watch, view, read, or hear content.
  • Smartphone app available for on-the-go learning.

Programs:

  • Bachelor of Science in Information Technology - Network Management

About Brightwood College

Brightwood College offers accelerated programs that combine flexible schedules and professional instruction to create a rewarding learning experience for individuals focused on gaining the skills for specific careers. Brightwood College is owned and operated by Education Corporation of America.

About Education Corporation of America

Education Corporation of America's institutions broaden access to postsecondary educational opportunities.

Programs:

  • Computer Support Technician
Locations:  Beltsville

Miller-Motte Technical College (MMTC) has a history of helping students succeed through hands-on education and career training. Our faculty and staff work to ensure that when you've completed your program, you're truly ready to begin your career.

Programs:

  • Network Administration and Security - Associate of Occupational Science
Locations:  Lynchburg
Learning at Full Sail University has always centered around interaction and the exchange of ideas. Our online curriculum fully embraces this philosophy. We have developed our own online learning environment with the aim of being the most people-focused education experience on the web.

Programs:

  • Mobile Development, Bachelor of Science

Centura College, with campus locations in Virginia, South Carolina and Florida, is dedicated to helping students gain the skills and attitudes necessary to succeed. Drawing from over 30 years of career school experience.

Programs:

  • Business Web Development
Locations:  Chesapeake

Regent University prepares students with the knowledge to excel and the faith to live with purpose. Our 20,000 alumni, from more than 110 countries, are changing the world as accomplished professionals. Named a top-15 school nationally for online bachelor's programs (U.S. News & World Report, 2015), Regent is among the most affordable undergraduate Christian colleges (CCCU 2015). Fully accredited, challenging programs are available online and on campus. New classes begin every eight weeks.

Programs:

  • Bachelor of Arts in Leadership Studies - Information Technology

Making the decision to earn your degree and pursue your career goals could be the best decision you ever make. Enroll at ECPI University and you’ll join a collaborative and fostering learning environment, surrounded by faculty and staff who are there to support you through the entire process.


What sets ECPI University apart? Just ask the employers who hire our graduates. Since 1966, more than 3,800 employers have looked to ECPI for talented professionals who are capable of entering the workplace and doing the job right on the very first day. That’s because our curriculum is designed to meet the needs of today’s highly-specialized job market.

Programs:

  • Cloud Computing - Bachelor's
Locations:  Virginia Beach

Grantham University's 100% accredited online degrees are convenient, portable and designed so you can fit education into your life instead of arranging life around your education. 

Programs:

  • Master of Science in Information Technology