Help Desk Training

Help Desk Training is important if you wish to work in a variety of computer and information technology sectors of the industry. There are a lot of help desk training programs out there that allow the students to be well conversant with their role in the business world, and impart the necessary skills to be as competent as required by their job description. The whole idea about help desks revolves around the customer. Being at the help desk requires that one is adept with the different ways of treating customers, and while at that, ensuring that they are satisfied with the services the organization offers. For a help desk student to be regarded as an asset to the organization, their help desk management ability must be beyond reproach, especially since customer needs are fast becoming dynamic, and since the businesses understand this, they strive to ensure that they meet all or most of them adequately, and all this boils down to the help desk team. 

Technical Support and Repair Programs

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Programs:

  • B.S. in Applied Business Analytics
  • Flexible, 100% online programs offered include Bachelor of Science in Information Technology, Master of Science in Cybersecurity Management, and more.
  • Courses designed to keep students updated on the constantly changing world of information technology.
  • Career-focused programs taught by experienced professionals help students develop real-world programming skills.

Programs:

  • AAS in Information Technology - Network Administration
  • BS in Information Technology - Network Administration
  • Recognized in the first Best for Vets: Business Schools list in Military Times Edge magazine’s 2013 “Best for Vets” edition.
  • Offers MUSE (My Unique Student Experience), a content delivery system that gives students the option to watch, view, read or listen to required course materials.
  • Allows students to complete courses at whatever pace they want.
  • A DANTES-affiliated university and member of the Service Members Opportunity Colleges.
  • Offers IntelliPath, a proprietary learning technology that lets students learn at their own pace.

Programs:

  • Bachelor's (BIT) - Network Administration
  • Online Master’s in IT was ranked among the Best Online Programs in 2017 by U.S. News and World Report
  • Offers several bachelor’s degree programs, including Cyber Security, Information Systems Management, and Information Technology
  • Students study core concepts such as programming, system administration, security, and databases
  • Concentrations in Information Technology include IT Security, Network Management, Web Development, and more

Programs:

  • Bachelor of Science in Information Technology - Network Management

At Kaplan University, we offer over 180 degree and certificate programs. With three different ways to learn, you can choose the format that works best for you:

  • Study wherever you have an Internet connection, because almost all of our courses are 100% online, or
  • Take campus-based classes(with day and evening options available), or
  • Combine campus learning with online classes (blended).

Programs:

  • Bachelor of Science in Information Technology : Network Administration
Locations:  Hagerstown

Miller-Motte Technical College (MMTC) has a history of helping students succeed through hands-on education and career training. Our faculty and staff work to ensure that when you've completed your program, you're truly ready to begin your career.

Programs:

  • Network Administration and Security - Associate of Occupational Science
Locations:  Lynchburg
Learning at Full Sail University has always centered around interaction and the exchange of ideas. Our online curriculum fully embraces this philosophy. We have developed our own online learning environment with the aim of being the most people-focused education experience on the web.

Programs:

  • Mobile Development, Bachelor of Science

Regent University prepares students with the knowledge to excel and the faith to live with purpose. Our 20,000 alumni, from more than 110 countries, are changing the world as accomplished professionals. Named a top-15 school nationally for online bachelor's programs (U.S. News & World Report, 2015), Regent is among the most affordable undergraduate Christian colleges (CCCU 2015). Fully accredited, challenging programs are available online and on campus. New classes begin every eight weeks.

Programs:

  • Bachelor of Science in Computer Science

Centura College, with campus locations in Virginia, South Carolina and Florida, is dedicated to helping students gain the skills and attitudes necessary to succeed. Drawing from over 30 years of career school experience.

Programs:

  • AOS Information Technology Specialist
  • Associate of Applied Science Degree in business-Web Development Concentration
Locations:  Newport News

Making the decision to earn your degree and pursue your career goals could be the best decision you ever make. Enroll at ECPI University and you’ll join a collaborative and fostering learning environment, surrounded by faculty and staff who are there to support you through the entire process.


What sets ECPI University apart? Just ask the employers who hire our graduates. Since 1966, more than 3,800 employers have looked to ECPI for talented professionals who are capable of entering the workplace and doing the job right on the very first day. That’s because our curriculum is designed to meet the needs of today’s highly-specialized job market.

Programs:

  • Cloud Computing - Bachelor's
Locations:  Richmond